Summary
Date Posted: Friday, September 13 2024, Base Salary: Not Disclosed

JOB DETAILS:
1. Job location:
Head Office – Lusaka

2. Principal Duties and Responsibilities:
– Identify target potential member organizations and design methods to consistently communicate the CareCoop brand and products in all marketing activities.
– Conduct marketing activities suited for unique market segments of CareCoop.
– Translate the CareCoop strategy, identify market niches and craft appropriate strategies for reaching existing and potential members.
– Develop and implement appropriate communication and public relations strategy.
– Oversee the design, execution and communication of primary research study to evaluate specific performance, CareCoop competitive positioning and customer profiling.
– Provide customer service in accordance with CareCoop policy to ensure a lasting goodwill between CareCoop and all relevant stakeholders.
– Manage publications including but not limited to writing speeches, annual financial statements, periodic newsletters, brochures, annual reports, etc.
– Carry out customer satisfaction surveys, analyzing member feedback and making recommendations to Management for implementation
– Support sales and operations team in delivering a superior customer experience across all CareCoop service delivery channels.

3. Knowledge and Skill Requirement
– Grade 12 school certificate or equivalent with a minimum of five (5) ‘O’ levels (credit or better.
– Degree in Banking and Finance, Business Administration, Economics or equivalent.
– At least 3+ years’ experience working in a similar role
– A sound knowledge of principles of banking.
– Credit analytical skills
– Sales nd marketing skills
– Records management
– Interpersonal skills
– Knowledge of internet software, spreadsheets and word processing software
– Social media management.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Submit your curriculum vitae, professional and academic qualifications via email in one PDF file (Name-CV-Documents.pdf)
• Apply by 19th September 2024.

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