Summary
Date Posted: Friday, February 02 2024, Base Salary: Not Disclosed

JOB DETAILS:
Description:
• The incumbent reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry. Ensures that training materials and programs are current, accurate, and effective.

Main duties
• Identifies training needs for employees to ensure that they are adequately equipped to perform their jobs effectively.
• Facilitates the provision of coaching and feedback to employees on how they can improve their performance.
• Works with Supervisors to conduct performance evaluations, and address any capacity building gaps.
• Participating in hiring decisions for fellows by conducting interviews with candidates and reviewing resumes and applications.
• Designs and conducts customer satisfaction surveys for performance management and training systems for improvements.
• Reviews existing training programs and suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Ensures that training milestones and goals are met while adhering to the approved training budget.
• Contributes to the preparation and implementation of the training budget.
• Timely preparation of the training plan for each year.
• Sensitize staff on the training policy.
• Effectively manage the recruitment of staff into the training refund policy and ensure refunds are timely processed.
• Efficiently coordinate all leadership, managerial, supervisory, and customer service training for the organization.
• Ensures training supplies are always available.
• Provides input in the development and revision of the Learning and Development Policy, as well as the Performance Management/Appraisals Policy.
• Participates in the formulation of short-term and long-term strategic plans for the organization, to ensure that performance management is well aligned and integrated into divisional and departmental plans.
• Monitors the performance of the Performance Management system, and ensures staff are trained to use it.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Efficiently and Effectively manage the HIV Corps Fellowship program in liaison with the Director of Research.

Qualifications
• Full Grade 12 Certificate
• Degree in Human Resources Management
• 5 years of relevant work experience
• Working knowledge of Zambian Labour Laws
• Excellent interpersonal and communications skills
• Analytical thinking and attention to detail
• Job analysis and evaluation training is an added advantage.
• A Masters degree is an added advantage
• Valid practicing ZIHRM license is a must.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• Suitably qualified candidates are invited to apply. However, only shortlisted candidates will be contacted.

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