Summary
Date Posted: Tuesday, October 29 2024, Base Salary: Not Disclosed

JOB DETAILS:
Store Manager x1
Yalelo is looking for a Store Manager to manage the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets. He/she will maximize efficient resource utilization to ensure the smooth running of store operations.
Location: The roles will be based in Kaoma-Western Province.

The Right Fit candidate will:
Supervise store’s/outlet’s sales performance.
Communicate sales goals and targets.
Ensure timely transmission of scheduled sales reports in accordance with organizational standards.
Lead with service vision to provide the best customer experience for Yalelo customers.
Maximize efficient resource utilization to ensure the smooth running of store operations.
Manage in-store service performance in line with Yalelo Values.
Protect and manages the Yalelo retail brand and reputation.
Lead the provision of service quality and positive customer satisfaction.
Establish rapport and cultivates relationships with customers.

The Store Manager Must Have:
Diploma In Sales and Marketing or relevant qualification (preferred).
Grade 12 Certificate.
Years’ experience in the desired field with any added preferences such as certifications and affiliations.
Customer Service Experience.
Leadership Experience: Experience in similar position is an added advantage.
Experience in FMCG industry is an added advantage.

2. Merchandiser x1
Yalelo is looking for a Store Assistant to assist the Yalelo store operations by ensuring the availability of stock, the highest standard of customer service excellence, and meeting sales targets.
Location: The roles will be based in Mongu.

The Right-Fit candidates will:
Merchandise stock.
Provide superior customer service.
Be actively involved in store operations from stock receipt to stock control to housekeeping to customer experience management.
Bear responsibility for the safe-keeping of company assets.
Provide custodianship of the cold supply chain for our highly perishable product.
Maintain accountability for result achievement.
Ensure HSE guidelines are adhered to, ensuring the safety of customers.
Communicate all promotional material and keep all branding to high quality.

The Merchandiser Must Have:
18+ months’ work experience (preferably in a structured environment).
Physically fit and able to carry weights in excess of 20kgs.
Ability to meet and exceed set goals.
Computer literate with experience of POS terminals (preferred).
Effective written and verbal communication.
Welcoming, and responsive to customer needs.
Analyzing sales, customer relations and forecasting market demand.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
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• Apply with your CV and application letter (only); stating which Store Location and Position you are applying for.
• Remember to indicate the job title and location you are applying for in your application subject line.

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