Service Assistant job at Builders Warehouse Kitwe
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296 Days Ago
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Vacancy title:
Service Assistant

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Management ]

Jobs at:

Builders Warehouse Kitwe

Deadline of this Job:
Wednesday, January 31 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, January 29 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Functions / Responsibilities:
Adhere to Company Policy and procedures
• Ensure that you have an ongoing understanding of company strategy, policies & procedures through the execution of departmental, store & company strategy.
Pick stock
• Always wear BIBs to identify yourself with customers.
• Always pay a lot of attention for both quality and quantity of picked stock.
• stock must be drawn correctly.
• Carry out verbal orders/instructions from your superiors at all times.
• If you are not sure please ask your superiors for assistance.
• Pick the correct stock according to the invoice/ picking slip/ cash sale.
Load items – on/off delivery trucks/ customers vehicle
• Load stock into customer vehicles or offload stock from customer vehicles for refund.
• Accompany delivery drive to deliver or collect or exchange customer stock.
• Merchandise incoming stock from customers in the right shelves in the store.
• Feedback customers regarding stock picked.
• Approach customer and assist customers Speedily, efficiently.

Satisfy internal & external customers
• Handle all customers according to the standards in the Interact with Customers course and according to Walmart culture of service to customers.
• Present a positive image to customers, acknowledge, approach & greet customers as required, understand their special needs & respond to their queries as required.
• Meet housekeeping requirements.

Housekeeping
• Maintain internal and external yard is neat and tidy.
• Stock to be packed in allocated areas.
• Perform general cleaning duties.

Safety Awareness
• Always wear correct PPE when picking high-rise stock.
• Always follow correct safety procedures.
• Always adhere to safety regulations when working with gas.
• Always maintain material handling equipment and report any damage or malfunction of forklifts, bob carts and vehicles.
• Always be mindful with ladders and whenever you pick stock from high-rise.

Requirements:
• Grade 12 or its equivalent.
• Excellent customer service orientation and high integrity.

Competencies:
• Ensure customer / Member Centered Performance.
• Physically able to perform lift bulk stock.
• Ensure Execution & Achieve Results.
• Adapt & Learn

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8


Experience in Months:

Level of Education:

Job application procedure
• “Employment Equity Policy Requirements may be applicable”
• To apply for this job email your details to love.zulu@builders.co.zm 


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Administrative jobs in Zambia
Job Type: Full-time
Deadline of this Job: Wednesday, January 31 2024
Duty Station: Lusaka
Posted: 29-01-2024
No of Jobs: 1
Start Publishing: 29-01-2024
Stop Publishing (Put date of 2030): 29-01-2066
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