Summary
Date Posted: Tuesday, May 14 2024, Base Salary: Not Disclosed

JOB DETAILS:
What is the job about?
We are looking for a dynamic, customer-focused individual to join our team and take on the important task of engaging with customers who visit our Sales & Service Centres. The role holder will be expected to engage with a wide array of visitors including providing assistance to new and existing customers. This position will report to the Regional Manager.

Successful applicants for this role will:
• Identify and recruit rural Sales Agents
• Monitor, evaluate, train and coach the performance of their team of Sales Agents
• Conduct marketing activities in partnership with Sales Agents
• Recollect products from defaulting customers
• Deliver stock, marketing materials and support to agents in timely and helpful manner
• Support stock and cash audit activities

Core Responsibilities
• Collaborate with the sales team to establish and manage local sales and registration targets.
• Foster a supportive and motivating environment for sales agents and provide ongoing mentorship and support to enhance agent performance.
• Conduct comprehensive training programs to ensure agents are well-equipped with product knowledge and effective sales techniques.
• Develop and execute strategies to encourage customer re-commitment to our products and services.
• Implement fair and ethical repossession practices while protecting the company’s interests.
• Monitor and manage sales agent inventory levels, ensuring optimal stock availability.

Role Requirements
• Class A Motorbike License (This is Mandatory)
• Proven experience in agent recruitment, training and care
• Have at least two years’ experience in Sales or Marketing
• Have a diploma in Sales or Marketing or any business related course
• Be familiar with Microsoft Word and Excel
• Exceptional communication and interpersonal skills
• Have good English speaking ability
• Proficient in CRM Software
• Analytical skills to interpret data and produce reports
• Problem Solving Skills and a proactive approach to challenges
• Be able to speak well at least three local languages
• Be team players able to multitask and manage their time in a prioritized way
• Have Grade 12 certificate with good Mathematics and English results
• Be comfortable working independently (i.e. without constant supervision)
• Be highly organized
Female candidates are encouraged to apply

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Please email your up to date CV, copies of your Academic Qualifications and 2 references from prior employers to recruitment@vitalitegroup.com .
• All applications must indicate your position, location of the job your applying for and your full name to be considered.
• Please also enclose an essay of no less than 300 words expressing your view on the following, ‘Describe your approach to sales agent management, emphasizing three strategies you’ve employed in the past to motivate and develop a high performing team of sales agent. ‘
• Incomplete applications will be disqualified so please take care to ensure you’ve included everything.

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