Summary
Date Posted: Tuesday, May 21 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Description
To direct and manage the Branch resources (including employee development), in line with the Bank’s short- and long-term plan, policies and values with a view to generate the highest return on capital employed and identifying and promoting new business to ensure growth (sales) without incurring unmanageable risks
• Willing to Relocate to Ndola
• Provide input into the budget and manage and report on budget usage that reflects delivery of planned work within agreed parameters
• Manage and oversee full branch business process in accordance to FNB Zambia Points of Presence strategic deliverables to continuously improve quality and service delivery
• Retain and grow the active customer account base through sales support efficiencies
• Grow branch profitability through advances, liabilities, assets and non-interest revenue
• Develop, encourage and nurture collaborative relationships across area of specialisation
• Manage team performance in achievement of business objectives
• Identify opportunities to expand customer base with potentially profitable customers
• Compile reports that track progress and guide business to make informed decisions
• Manages risks in own area of responsibility
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Creates solutions to meet customer demands to deliver internal and external customer service excellence through adherence to quality service standards
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Control expenditure and identify process improvements to contain and reduce costs

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
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