Summary
Date Posted: Tuesday, May 14 2024, Base Salary: Not Disclosed

JOB DETAILS:
Skills To Live Zambia Is Looking to Fill The Position Of E-Learning Coordinator
Job Description:
E-Learning Coordinator
Position Overview: The E-Learning Coordinator will be responsible for the implementation, coordination, troubleshooting, and content management of the YA E-Learning Platform at Skills To Live Zambia. Working closely with Young Africa team and the e-learning platform development team to ensure the successful launch, adoption, and utilisation of the platform at these locations.
This role involves working closely with stakeholders to ensure the successful launch, adoption, and utilisation of the platform.

Key Responsibilities:
Promoting use and uptake of the platform
• Develop and implement strategies to promote platform uptake and usage among target users
Implementation and Coordination:
• Oversee the implementation of the YA E-Learning Platform in coordination with the development team. This includes managing user registration, monitoring platform usage, tracking user progress within courses, providing user support, coordinating with stakeholders, conducting quality assurance checks, and driving continuous improvement efforts such as implementing updates, improvements and new features based on user needs and industry trends.
• Coordinate with the Young Africa team and development team to ensure the platform is seamlessly incorporated into existing systems and widely adopted by users.
Troubleshooting and Support:
• Provide technical support and troubleshooting assistance to platform users.
• Address any functionality issues or user concerns promptly and effectively.
• Collaborate with the development team to resolve technical issues as needed.
Content Management:
• Ensure that the platform’s courses, resources, and user materials are organised, accurate, and accessible, and make necessary updates to keep the content current and aligned with organisational goals
• Monitor user engagement and feedback to continuously improve content quality.
Training and Capacity Building:
• Conduct training sessions for trainers and users on platform usage and best practices.
• Evaluate training effectiveness and make recommendations for improvements.

Personal Specification:
Education and Experience:
• Bachelor’s degree/Diploma in Education/Adult Education, Educational Technology,
• Diploma or Bachelor’s Degree in Information Technology, or related field.
• Proven experience (at least 3 years) in e-learning platform management, preferably in the context of vocational education and training (VET) or related programs.
• Familiarity with Learning Management Systems (LMS) and e-learning tools/software.
Skills and Abilities:
• Strong coordination skills with the ability to manage multiple tasks and stakeholders.
• Excellent communication and interpersonal skills for collaboration and user support.
• Technical proficiency in e-learning platforms, content management, and troubleshooting.
• Knowledge of instructional design principles and best practices.
• Analytical mindset for monitoring, evaluation, and continuous improvement.
• Fluency in English; proficiency in French and/or Portuguese is a plus.

Attributes:
• Adaptable and flexible to work in a dynamic and multicultural environment.
• Proactive problem solver with a customer-focused approach.
• Strong organisational skills and attention to detail.
• Commitment to learning and professional development.
• Ability to work independently and as part of a team.

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure
• If you meet the above criteria and qualifications kindly send your CV and cover letter to
s2lzambia@youngafrica.org  by 17th May 2024.

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