Summary
Date Posted: Friday, May 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
Job Purpose
Reporting to Managing Director, the Head Commercial Services will manage and coordinate the commercial functions for the Company in order to enhance revenue collection and achieve set revenue targets
Summary of Main Accountabilities
• Devises and implements commercial and business strategies aimed at ensuring timely billing and collection of revenue from all clients to enable the company operate as a viable business enterprise
• Organizes and coordinates market research to establish customers” areas of dissatisfaction and introduces alternative methods to redress the situation
• Reviews the market scenario of the water business on a continuous basis and exploits any emerging opportunities so as to enhance company revenue base
• Assesses the performance of support staff and arranges suitable training in respect of those found wanting
• Contributes to the departmental efficiency savings by ensuring that the allocated budget is not exceeded
• Ensures full regulatory and legal requirements compliance and identifies potential risk issues and defines, negotiates and agrees the effective utilisation of resource in line with service specifications
• Identifies new tools and technologies to better serve the customer
• Carry out any other assignments as shall be delegated to in line with the objectives of the Department.

Knowledge and Skill Requirements:
• Grade 12 Certificate
• Bachelor Degree in Business related studies
• Master’s Degree will be an added advantage
• At least 5 years’ experience at a similar role
• Good communicator
• Numerical and computation skills
• Analytical (numerical and computation) skills
• Able to anticipate the challenges and opportunities which arise from customer, regulatory, technological and sector changes and translate these into coherent strategy.
• Ability to work in fast pace working environment.
• A wide range of creativity and latitude is expected.
• Ability to develop a variety of effective presentations persuasive with a variety of techniques, for example, by using computer graphics to represent the findings of research.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
• If you have the necessary competences/qualifications we are looking for, please submit your application together with a comprehensive C.V. as one document including your contact telephone number and copies of your certificates and names of three referees to careers@mwsc.com.zm  not later than Friday, 24th May 2024.
• Please use your name & position being applied for in the Subject.
• Please note that only short listed candidates will be communicated to. Female candidates are especially encouraged to apply.
• Applications should be addressed to:
• The Director Human Resources and Administration
• Mulonga Water Supply and Sanitation Company Limited
• Musonko House, Kabundi Road
• P O Box 11712
• CHINGOLA.
• “Mulonga – “Towards Purified Excellence”

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