Summary
Date Posted: Wednesday, June 12 2024, Base Salary: Not Disclosed

JOB DETAILS:
EMPLOYMENT OPPORTUNITY
The Zambia Institute for Tourism and Hospitality Studies is a statutory Body under the Ministry
of Tourism, established under the ZITHS Act. No 42 of 2016, to provide for the development of
human resource in the Tourism sector. ZITHS is the only specialised public organisation
mandated to train (Skills), educate, conduct research, consultancy and professional development
for the tourism, hospitality related sub-sectors.
The Zambia Institute for Tourism and Hospitality Studies wishes to invite suitably qualified and
well-motivated Individuals to fill the following positions;
• Part Time Lecturer – Business Subjects
• Part Time Lecturer – Food production
• Part Time Lecturer – Languages –French, Spanish, Portuguese, Mandarin
• Part Time Lecturer – Travel Subjects
• Part Time Lecturer – Tourism and Hospitality subjects
• Full Time – Internal Auditor
• Full Time – Guidance/School Counselor
• Full Time – Maintenance Officer
• Full Time – Food Science Lab Technicians (2)

POSITION: LECTURER
Job Purpose
To support the Institute’s national and International reputation for excellence in teaching and
research, planning, delivering and developing high quality learning opportunities for students to
help them achieve their learning goals, in accordance with the Institute’s mission, values and
ethos under the guidance and supervision of the Academic Department within established
standards, policies and procedures.

Duties and Responsibilities
• Continually developing disciplinary expertise and profile as a practitioner pedagogue (e.g through innovative industry practice, active participation in relevant subject bodies, networks or associations, or through collaborations with other lecturers, colleges and universities)
• Teaching, assessing and planning a range of units across courses as required.
• Participating in the Institute’s peer observation of teaching scheme, and seek to engage in external process such as external examining, validation, accreditation or program review.
• Keeping abreast of research and development within one’s field of teaching responsibility.
• Undertaking robust information review, analysis and keeping with the Institute’s policies and guidelines, and the expectations of a Higher Education Authority as subject specialist.
• Attending college development days and staff meetings and help develop cross disciplinary understanding, inter-disciplinary discussions within the Institute.
• Ensure the accuracy of curriculum with regard to the provision of appropriate learning opportunities for students, the teaching of appropriate skills and promotion of innovation.
• Taking responsibility for timely and ethical course delivery, student learning support and
assessment according to relevant frameworks, benchmarks and criteria.
• Leading students by example exhibiting high professional standards of conduct and positive attitude towards the Institute as a place of work and study.
• Making ethical academic judgment according to one’s disciplinary expertise and delegated area of authority.
• Providing criteria-based, clear, evaluative feedback both verbally and in writing.
• Behaving and conducting his/her ethically and maintaining professional boundaries with students.

Qualifications, experience and Competence:
• Full grade 12 School Certificate.
• Degree, Master’s Degree being an advantage.
• Experience in a related field.
• Experience in the tourism and hospitality sector is an added advantage.
• Must have good oral and written communications skills.
• Must have a Teaching Methodology qualification from a recognized Institution.

POSITION: GUIDANCE/SCHOOL COUNSELOR
Job purpose
The guidance counselor pays an important role in supporting students’ academic, career and personal development. He/she shall provide individualized guidance to help students achieve academic goals, navigate career choices and address personal challenges. He/she shall ensure students’ career readiness and develop personal or social competencies through a comprehensive, preventive and well prepared developmental counseling program. The goal is to ensure that students become productive and well-functioning adults.

Duties and Responsibilities
• Developing and implementing an all-embracing educational and counseling plan that
focuses on and promotes student success.
• Fostering equal opportunity practices and to encourage students’ association.
• Paying attention to cultural or societal differences in dealing with students.
• Conduct group or Individual counseling sessions to assist students with problems or
concerns.
• Assess students’ attributes and help them realize their strengths.
• Evaluate the progress of students and re-enforce the sense the sense of accomplishment.
• Identify behavioral problems or at- risk students and act appropriately.
• Ensure equitable access to opportunities and rigorous curriculum for all students.
• Provide direct support services through structured conventions.
• Collaborate and consult with parents, teachers, community organizations and other stake
holders.
• Perform assessments, interpret tests, and provide feedback.
• Study and update students’ records.
• Prepare and present review on progress.
• Perform any other duties assigned by the supervisor

Qualifications, experience and Competence:
• Full grade 12 school certificate
• Diploma or Bachelors degree in Psychology, Sociology or related field.
• 3 years counseling experience in a school environment.
• Excellent communication and social skills.
• Good oral and writing skills.
• A qualification in Counseling is an added advantage.

POSITION: INTERNAL AUDITOR
Job Purpose
The internal Auditor is functionally responsible to the Audit Committee of the Governing Council and administratively to the Executive Director for the provision of independent, objective assurance consulting services designed to add value and improve the Institute’s operations. The Internal Auditor oversees and manages the audit department.
He/she is responsible for the formulation of appropriate audit program, assigning and managing
staffing resources to complete the audit plans as scheduled, generating final audit reports for
internal and regulatory agency review, and conducting thorough follow-up audits on previously
identified issues.

Duties and Responsibilities
• Guiding management and Audit Committee of the Council in its oversight of Audit
through regular Audit and reports; recommend and implement improvements to ensure
that appropriate control environment for risk exposures is minimized or removed.
• Leading the development and implementation of an internal risk based audit strategy and
annual plan for the Institute.
• Planning and undertaking audits assess control, operational and technical efficiencies and
compliance with selected policies, procedures and regulations.
• Driving operational improvements throughout the Institute to improve overall efficiencies
and enhance internal controls.
• Periodically review Internal Audit Charter and Audit Committee Charter in line with the
changes in the Internal Audit Profession and government guidelines.
• Review the process of identification, assessment and management of the organization
risks.
• Promoting the highest standard of ethics and standards across the Institute, based on the
principles of integrity, objectivity, competence and confidentiality.
• Review and report to the Audit Committee on actions taken by management to correct conditions reported by audit findings. Determining whether action taken are appropriate
for the circumstances or initiate further discussions with appropriate
management and staff.
• Recommend and implement adoption of new professional standards, codes of practice
and policies, legislative issues, new audit regulations/trends and audit methodology.
• Provide an independent view during implementation of new projects, process and systems to ensure their quality and compliance with the Institute’s policies and procedures.
• Build internal capability through periodic training to promote awareness on internal controls and compliance.
• Advise on appointment of external audit firms and outsourced independent assurance services
• Maintaining a comprehensive system for recording all audit plans, work papers, findings, reports and follow-ups audits.
• Respond to ad hoc requests by management to address control issues on new business processes, policies and procedures, and provide consultative services to management.
• Secretary to the Audit Committee of the Council

Qualifications, experience and Competence:
• Full grade 12 school Certificate
• ACCA, CIMA, CA Zambia qualifications
• 6 years auditing experience in the hospitality sector or related field.
• Must possess integrity and confidentiality
• Must have strong analytical, evaluation and report writing skills.
• Must have good communication skills
• Membership of a professional body (ZICA) is required.
• Member of the Institute of Internal Auditors.

POSITION: MAINTENANCE OFFICER
Job Purpose
Under the general guidance and supervision of the Human Resource and Administration Manager and or Hotel manager, the Maintenance Officer will manage and administer the maintenance functions of the Institute to ensure that the Institute maintains a free hazardous environment at all time.

Duties and Responsibilities
• Manage a team of engineers and ensure that all employees are following protocols and that they are equally familiar with the company’s safety requirements.
• Able to work flexible schedule including holidays, weekends or longer than 8 hours days if needed.
• Must be able to be reached by phone after normal hours 24/7 and may need to come into the hotel to attend to emergencies.
• Perform basic upkeep throughout the property, rooms and common areas.
• Has general knowledge of procedures for repairing and/or replacing all types of plumbing equipment.
• Handles minor in-house repairs with regard to removing and replacing bathroom tile, repairing wallboard, painting, wall vinyl, carpentry, carpet cleaning, etc.
• Maintains basic upkeep of all areas by ensuring all furniture, fixtures, door locks and electrical equipment are in working order.
• Makes systematic checks on all guest room electrical appliances, circuits, televisions, refrigerators and light fixtures.
• Must be able to repair most in room deficiencies to ensure items are in working order.
• Locates and corrects in-room heating, ventilation, air conditioning (HVAC) or packaged terminal air conditioning malfunctions, and adjusting units to include systems and control
checks, repair or replace these units as needed.
• Inspect, maintain and clean hotel’s exterior areas, parking lot and landscaping.
• Be familiar with all major shut off stations including water, electric, sprinkler, fire alarm.
• Maintains tools, workspaces, equipment, property exterior and grounds to assure cleanliness.
• Utilizes basic hand and power tools required for general maintenance.
• Completes Preventative Maintenance program checklist and maintenance records.
• Prepares requisitions for replacement of bench, stock items, locates and purchases materials needed for emergency repairs, provides administration of outside maintenance contract activity of major systems (i.e. stair cases, windows, fire alarm, trash)
• Firm and simple grasping are required for all aspects of work and there may be some tasks requiring fine manipulation skills, such as using small tools for repairs.
• Majority of work shift requires standing or walking 90% of the work day

Qualifications, experience and Competence:
• Full grade 12 School Certificate
• Diploma, Craft Certificate in Electrical, plumbing, carpentry and building from recognized Institution.
• Proven instructional experience in a reputable institution.
• Must be hard working and a perfectionist

POSITION: FOOD SCIENCE LAB TECHNICIANS (2)
Job Purpose
The laboratory Assistants/ technicians will be working under guidance and supervision of the
Micro- biologist responsible for conducting chemical and microbiological tests for food, water
and food preparation surfaces.

Duties and Responsibilities
• Maintain laboratory equipment and inventory.
• Conduct calibration of laboratory equipment for compliance and accurate testing results.
• Prepare the necessary material and equipment required for analysis.
• Collect samples from food preparation surfaces, food and water for analysis
• Prepare food and water samples for analysis.
• Conduct chemical analysis for food and water using standard operating procedures (SOPs)
• Undertake Microbial tests on food and water samples using SOPs.
• Prepare and submit written reports in a timely manner.
• Maintain correct disposal of laboratory waste as per standard operating procedures.
• Assist in the review and development of laboratory manuals in accordance with standard
operating procedures.
• Carry out any other duties assigned by the supervisor.

Qualifications, experience and Competence:
• Full grade 12 School Certificate
• Diploma or Certificate in Microbiology and Chemistry from a recognized Institution.
• 3 years working experience is a laboratory environment
• Higher qualification in a related field is added advantage.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
• Interested candidates meeting the above requirements should submit application letters
enclosing an updated Curriculum Vitae and copies of academic and professional certificates not
later than 05th July, 2024.
• Applications can be submitted via the following email address: jobs@ziths.edu.zm 

• Physical applications can be submitted to:
• The Human Resource and Administration Manager
Zambia Institute for Tourism and Hospitality Studies
Private Bag E 186
Corner of Church and Protea Roads,
Lusaka, Zambia
• Note: Only suitably qualified individual will be contacted.
• To apply for this job please visit ziths.edu.zm.

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