Vacancy title:
Business Solutions Manager
Jobs at:
Airtel ZambiaDeadline of this Job:
Monday, December 16 2024
Summary
Date Posted: Wednesday, December 11 2024, Base Salary: Not Disclosed
JOB DETAILS:
JOB PURPOSE
To serve as Project Manager for all Pre-sales and solution deployment requirements to improve revenue for Airtel Business.
CORE RESPONSIBILITIES ARE:
• Support sales on complex technical solutioning that requires data analysis and arriving at viable business cases.
• Act as liaison between cross functional (Technical and Commercial) teams and Group team with regards to information and data sharing for service delivery.
• Serve as a subject matter expert on data and information related to Airtel Business Technical solutions.
• Ensure alignment with Supply chain on the use of updated market pricing to feed into proposals and solutions targeted for the market.
• Serve as part of a cross functional team to localize products and processes from Group and cascaded into Opco.
• Lead commissioning or sunsetting of products that require change or enhancements using available data and analysis.
• Own accountability of report accuracy for technical product and solutions revenue.
• Develop market/account analysis to support sales teams in creating leads and opportunities.
• Review major business processes to ensure alignment with market requirements.
• Lead audit of existing processes to ensure overall compliance and cross functional alignment.
• Serve as lead team member to ensure all weekly and monthly reports required cross functionally are delivered with quality and on time.
• Ensure data requirements for products/revenue by Group team is met in a timely manner.
Educational Qualifications & Functional / Technical Skills:
• Bachelor’s in IT or Engineering Field.
• MBA or Business qualification is an added advantage.
• CCNA Certification is a requirement.
• Member of either ICTAZ or Engineering Institute of Zambia
Relevant Experience:
• At least 6-10 years of work experience with 5 years of relevant experience in the Telecom/ISP Industry.
• Of these years, 2-3 years should be in telecom enterprise products/services sales/ Technical support/ marketing.
• A minimum of 2 years in Management role.
• Extensive knowledge of telecom enterprise business products and applicable markets
COMPETENCIES REQUIRED FOR THE POST
• Delighting the customers.
• Entrepreneurial & Business acumen.
• Strong technical aptitude & IT savvy.
• Strong communication skills.
• Good interpersonal skills.
• Teamwork & Collaboration with stakeholders.
• Highly Result Oriented believes in teamwork.
• Customer centric approach.
• Strong analytical skills able to draw conclusions from data, management information and trends.
Work Hours: 8
Experience in Months: 60
Level of Education: Bachelor Degree
Job application procedure
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