Summary
Date Posted: Friday, January 03 2025, Base Salary: Not Disclosed

JOB DETAILS:
Impact One Initiative is a non-profit organization equipping community schools in Lusaka, Zambia to provide a quality education for their students. We provide our partner schools with training, mentoring, and networking opportunities to improve their management and teaching skills. We also support our schools with reading, technology, and creative arts programs.
The Education Technical Support role is essential in ensuring the effective use of technology in community schools supported by Impact One Initiative. This individual will provide technical assistance, coordinate technology resources, and introduce innovative ways to maximize the use of technology in Impact One Partner Schools.

Key Responsibilities:
• Provide on-site and remote technical support for laptops, tablets, and other technology used in community schools.
• Troubleshoot hardware and software issues promptly to minimize disruptions.
• Support schools with the installation, updating, and maintenance of educational software and applications.
• Maintain an inventory of technological equipment and ensure it is in optimal working condition.
• Offer one-on-one support to teachers, and administrative staff on using technology for educational and administrative purposes.
• Assist schools in integrating technology into their teaching methodologies to enhance learning outcomes.
• Manage the operation of a computer laboratory, ensuring resources are utilized efficiently and effectively.
• Develop and enforce policies for the proper use of technology in the computer lab.
• Schedule and oversee sessions and laboratory activities.
Qualifications and Experience:
• A diploma or degree in Information Technology, Education, or a related field.
Certifications (CISCO, CISSP, CompTIA A+, etc) in IT Support will be an added advantage
• Proven experience in providing technical support.
• Excellent communication and interpersonal skills.

Impact One Core Values
• PARTNERSHIP – working together with schools to create solutions
• EQUIPPING – training, coaching, and encouraging partner schools to achieve their goals
• RESPECT – valuing the abilities, ideas, and efforts of our partner schools
• INTEGRITY – expecting honesty and transparency from staff and partner schools
• INITIATIVE – valuing personal initiative, hard work, and a teachable spirit

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Experience in Months:

Level of Education:

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Interested candidates should submit their CV, a cover letter outlining their qualifications and passion for the role, and contact information for three professional references to jobs@impactoneinitiative.org . Applications will be reviewed on a rolling basis.

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