IT Support Officer job at Newrest Zambia Ltd
138 Days Ago
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Vacancy title:
IT Support Officer

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Computer & IT ]

Jobs at:

Newrest Zambia Ltd

Deadline of this Job:
Thursday, September 19 2024 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Thursday, September 05 2024, Base Salary: Not Disclosed

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Learn more about Newrest Zambia Ltd
Newrest Zambia Ltd jobs in Zambia

JOB DETAILS:
Employment Opportunity
Newrest Zambia Ltd, a company specializing in inflight catering, is looking for a young, energetic, and qualified person to fill the position of ICT Support Officer.

Job Purpose
The position will provide support and respond to requests from information system users for all matters relating to equipment and business applications in a logic of continuity of service.

Main activities
• Prepares, installs, and troubleshoots office equipment (computers, printers, etc.)
• Handles support requests and resolves incidents
• Internal and external product support
• Installs new infrastructure for internal and external clients
• Provides 2nd line support and training on frequently asked questions
• Conduct inspections on the office visits, monitoring the IT functionality and cleanliness of offices and server rooms
• Analysis of new system requirements and impact analysis.
• Maintain code and document repositories to ensure integrity and traceability.
• Maintain audit trail of tasks and work with resolutions and outcomes.
• Assists in the implementation of other Newrest applications
• Installs and configures computer hardware, software, systems, networks, printers, and scanners
• Monitors and maintains computer systems and networks
• Responds promptly to service issues and requests
• Provides technical support across the company (this may be in person or over the phone)
• Sets up accounts for new users

Minimum Qualifications, Experience, and Competencies
• Diploma in Information Technology (IT)
• Professional certification in IT would be an advantage
• 3 years experience in a similar field/position.
• Ability to think through challenges logically.
• A good knowledge of how software and operating systems work.
• Installation and configuration of Mac and Windows operating systems
• Installation and configuration of Android and Apple mobile devices (Smartphone and tablet)
• Management of network devices (switchs) – CCNA would be appreciable
• Knowledge of LAN/WAN, TCP/IP, Vlan, switching, routing
• Knowledge of the Office365 suite; OneDrive, SharePoint, Teams

Work Hours: 8


Experience in Months: 36

Level of Education:
Postgraduate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Interested candidates who meet the above-stipulated qualifications should send their application letters, Curriculum vitae, three traceable referees, and photocopies of relevant certificates to:
• Applications should be received no later than 16th September 2024
• To apply for this job please visit careers.newrest.eu.

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Thursday, September 19 2024
Duty Station: Lusaka
Posted: 05-09-2024
No of Jobs: 1
Start Publishing: 05-09-2024
Stop Publishing (Put date of 2030): 05-09-2066
Apply Now

Caution: Never Pay Money in a Recruitment Process.

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  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'65μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc175μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`315μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid114μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid112μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatzambiajobs.com/jobs/job-detail/job-IT-Support-Officer-job-at-Newrest-Zambia-Ltd-65133'69μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 168μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"422μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.04ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin97μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin90μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`87μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'102μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'235μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 428066μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?122μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?460μs912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy