IT Support Officer job at Zambeef Products Plc
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22 Days Ago
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Vacancy title:
IT Support Officer

[ Type: FULL TIME , Industry: Business Management and Administration , Category: Computer & IT ]

Jobs at:

Zambeef Products Plc

Deadline of this Job:
Friday, January 10 2025 

Duty Station:
Within Zambia , Lusaka, South - Central Africa

Summary
Date Posted: Monday, December 30 2024, Base Salary: Not Disclosed

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JOB DETAILS:
Zambeef Products PLC is the largest integrated cold chain food products and Agribusiness Company in Zambia and one of the largest in the Southern Africa region. It is involved in the primary production, processing, distribution, and retailing of beef, chicken, pork, eggs, dairy, fish, flour, leather, shoes, stock feed, and day-old chicks throughout Zambia and the surrounding region.
Zambeef Products PLC is an equal-opportunity employer. We are looking to recruit enthusiastic candidates for the roles outlined below. Women are therefore encouraged to apply.

The Required Skills for the role include:
• High problem-solving skills for day to day user calls/faults i.e. printers, scales and computers as the first point of contact for all IT support at the station assigned.
• Resolving operational faults such as printer failure, Windows shares, software installations and connectivity issues.
• Monitoring system usage and offering support for key software within organization e.g POS, ERP systems.
• Installation of hardware equipment and software on request and when need arises.
• Designing, installation and configure LAN networks.
• Ensuring all software is vulnerability patched and up-to-date.
• Periodic user training on new software/hardware use as well as simple tasks to reduce on repetitive calls for support.
• Recycling and reusing of old equipment to avoid wastage.

The Required Qualifications are:
• A full Grade 12 Certificate
• Diploma in Information Technology or related programme (A Degree will be an added advantage)
• At least 3 – 5 years’ experience in a similar role
• Excellent skills in MS Office suit (Excel, Word, PowerPoint, Outlook)
• Understanding of networking and computer hardware architecture.
• Member of the Information and Communications Technology Association of Zambia (ICTAZ)

The Required attributes and competencies for this role include:
• Good knowledge of Windows Server and Client operating system configurations
• Understanding of Active Directory, Domain Name Services, Windows Shares and permissions management.
• Excellent network troubleshooting skills with knowledge in Cisco, VLANs, Wireless network setups and point-to-point networks.
• Knowledge in configuration and deployment of VoIP systems, systems backup solutions, testing and monitoring
• Proven updated knowledge on new software vulnerabilities and software trends.
• Good knowledge of computer hardware repair and assembly skill.
• Excellent report development skills to produce high level reports for Management.
• Ability to manage with high demand work pressure
• A quick learner and willing to take on new technologies.
• Able to work independently with minimal or no supervision
• Excellent organization, attentive to detail and ability to appropriately prioritize competing tasks
• Strong interpersonal and critical integrity skills
The Required Skills for the role include:
• High problem-solving skills for day to day user calls/faults i.e. printers, scales and computers as the first point of contact for all IT support at the station assigned.
• Resolving operational faults such as printer failure, Windows shares, software installations and connectivity issues.
• Monitoring system usage and offering support for key software within organization e.g POS, ERP systems.
• Installation of hardware equipment and software on request and when need arises.
• Designing, installation and configure LAN networks.
• Ensuring all software is vulnerability patched and up-to-date.
• Periodic user training on new software/hardware use as well as simple tasks to reduce on repetitive calls for support.
• Recycling and reusing of old equipment to avoid wastage.

• A full Grade 12 Certificate
• Diploma in Information Technology or related programme (A Degree will be an added advantage)
• At least 3 – 5 years’ experience in a similar role
• Excellent skills in MS Office suit (Excel, Word, PowerPoint, Outlook)
• Understanding of networking and computer hardware architecture.
• Member of the Information and Communications Technology Association of Zambia (ICTAZ)

The Required attributes and competencies for this role include:
• Good knowledge of Windows Server and Client operating system configurations
• Understanding of Active Directory, Domain Name Services, Windows Shares and permissions management.
• Excellent network troubleshooting skills with knowledge in Cisco, VLANs, Wireless network setups and point-to-point networks.
• Knowledge in configuration and deployment of VoIP systems, systems backup solutions, testing and monitoring
• Proven updated knowledge on new software vulnerabilities and software trends.
• Good knowledge of computer hardware repair and assembly skill.
• Excellent report development skills to produce high level reports for Management.
• Ability to manage with high demand work pressure
• A quick learner and willing to take on new technologies.
• Able to work independently with minimal or no supervision
• Excellent organization, attentive to detail and ability to appropriately prioritize competing tasks
• Strong interpersonal and critical integrity skills

Work Hours: 8


Experience in Months: 36

Level of Education:
Associate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Interested candidates who meet the criteria above are encouraged to submit their application letters, with detailed Curriculum Vitae, copies of certificates, and contact details of three (3) referees in PDF format as a single document, to:
• THE HR OPERATIONS MANAGER
Zambeef Products PLC
P/B 17, Woodlands
Lusaka or
Email: Recruitment@zambeef.co.zm 
• All applicants must verify their local qualifications and/or verify and evaluate their foreign qualifications with The Zambia Qualifications Authority.
• The closing date for receipt of applications is 3rd January, 2025. Only shortlisted candidates will be contacted.


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Job Info
Job Category: Computer/ IT jobs in Zambia
Job Type: Full-time
Deadline of this Job: Friday, January 10 2025
Duty Station: Lusaka
Posted: 30-12-2024
No of Jobs: 1
Start Publishing: 30-12-2024
Stop Publishing (Put date of 2030): 30-12-2066
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