Summary
Date Posted: Friday, January 03 2025, Base Salary: Not Disclosed

JOB DETAILS:
2. Job Summary
Lyft Rental and Car Hire is seeking an energetic and customer-focused Sales Executive to drive customer satisfaction and grow sales for our fleet of 30 vehicles. The ideal candidate will play a key role in promoting the company’s services, handling customer inquiries, and ensuring a seamless rental experience from booking to return.

Key Responsibilities
1. Sales and Business Development
– Actively promote the company’s car rental services to individual and corporate clients.
– Identify potential customers and pursue leads to grow the business.
– Develop and maintain relationships with clients to encourage repeat business.
– Upsell additional services such as insurance, chauffeur services, or extended rental packages.
– Assist in achieving monthly sales targets set by management.
2. Customer Service
– Handle customer inquiries via phone, email, and in-person at the rental office.
– Guide customers through the rental process, from explaining vehicle options to completing rental agreements.
– Ensure customers understand the terms and conditions of the rental service, including insurance coverage and payment terms.
– Resolve customer complaints and issues promptly to ensure satisfaction and retention.
3. Booking Management
– Process bookings and reservations accurately using the company’s rental management software.
– Ensure all rental agreements and documentation are properly completed and stored.
– Coordinate with the Fleet Supervisor to ensure vehicle availability and timely delivery to customers.
4. Operational Support
– Perform vehicle inspections during check-out and check-in to assess condition and mileage.
– Maintain accurate records of rentals, payments, and customer interactions.
– Collaborate with the Fleet Supervisor to manage vehicle allocation efficiently.
5. Marketing Support
– Participate in promotional campaigns and events to raise awareness of the brand.
– Collect customer feedback to identify areas for improvement and share insights with management.
– Support social media and online marketing efforts by providing content ideas based on customer interactions.

Key Requirements
Education and Experience
– Diploma or Bachelor’s degree in Business, Marketing, Customer Service, or a related field.
– 2+ years of experience in sales, customer service, or a related field (experience in the car rental or automotive industry is an advantage).

Skills
– Excellent communication and interpersonal skills.
– Strong sales and negotiation abilities.
– Proficiency in using computer systems and rental software (training will be provided).
– Ability to multitask and handle pressure in a fast-paced environment.

Personal Attributes
– Customer-oriented with a friendly and professional demeanor.
– Strong attention to detail and organizational skills.
– Self-motivated and results-driven.

-Key Performance Indicators (KPIs)
– Monthly revenue generated from rentals and upsells.
– Customer satisfaction and retention rates.
– Accuracy in booking and documentation processes.
– Timely resolution of customer issues.

-Compensation and Benefits
– Competitive salary based on experience, with a performance-based commission structure.
– Opportunity for growth within the company.
– Training and development opportunities.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• If you are a qualified individual and have the experience and drive we are looking for, then please submit your application to: Lyftrentalservices@gmail.com  or Info@lyftzm.com  Subject of your application should be the job position you are applying for. Application deadline is 12th January 2025

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