Summary
Date Posted: Monday, November 18 2024, Base Salary: Not Disclosed

JOB DETAILS:

Salary Scale: NPA/05
Number of Positions: One (1)
Reports to: State Advocate
Duty Station: Mansa

Job Purpose:
To ensure that all witnesses attending court hearings have a clear understanding of court processes and procedures and are provided sufficient support both beforehand and on the day of a hearing to enable them to present their evidence clearly and understandably.

Specific Duties and Requirements
• Interviews victims/witnesses and other persons or groups closely associated with victims/witnesses;
• Provides a single point of contact for witness information and organize/support pre-hearing visits for witnesses, including vulnerable and reluctant witnesses, where necessary;
• Provides crisis counselling and direct advocacy services to victims/witnesses by advocating for their rights and expressing their feelings and needs to judges, prosecutors and probation officers;
• Acts as a liaison between victims/witnesses and prosecutor, law enforcement, corrections, medical, social work and court personnel, to convey information and assist in resolving problems related to hostile/unwilling witnesses, specific treatment plans for offenders, violations of no-contact orders and court security;
• Educates victims/witnesses and their families about the Victim Rights Act and other aspects of the judicial system pertaining to their situation;
• Refers victims/witnesses and their families to respective community resources by assessing the needs, locating appropriate options and proposing available choices to the victims/witnesses to minimize the effects of victimization;
• Monitors the progress of each assigned case by attending hearings, trials and consulting with prosecutors; and
• Arranges for safe, private courthouse waiting areas, transportation and lodging of victims/witnesses as needed.

Qualifications and Work Experience
• Grade 12 School Certificate or equivalent;
• Bachelor’s Degree in Social Work, Psychology, or the behavioral sciences;
• Foreign qualifications should be interpreted/graded by Zambia Qualifications Authority;
• 2 years of experience in a counseling or advocacy capacity; and
• Excellent oral and written skills for purposes of advocacy and preparation of legal documents.

Skills and Other Attributes
• Experience working with witnesses or members of the public in a regulatory body or a similar organisation;
• Demonstrate excellent customer service delivery which can be adapted to sensitive and challenging situations;
• Excellent oral and written skills; and
• Highly organised, proactive individual who enjoys working in a complex, fastpaced environment.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Interested in applying for this job? Click here to submit your application now.
• Application letters accompanied by certified copies of Academic Certificates, Curriculum Vitae, and the National Registration Card (NRC) should be addressed to the Acting Chief Administrator electronically ONLY to jobs@npa.gov.zm  by close of business on 29th November, 2024 and should indicate which position is being sought or applied for and Province. You can also visit our website at
www.npa.gov.zm .
• NB: Please note that only Short-listed candidates shall be contacted. Indicate the position applied for in the subject line of the email, scan and send a handwritten application letter. Applications that do not have a handwritten letter and position indicated shall not be considered.
• Foreign qualifications should be interpreted/graded by Zambia Qualifications Authority.

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